People are so freaking stoopid. Why do they have to react as if every little thing was a crisis of Biblical proportions. Okay, the IS department forgot to put icons for your software on the desktop, and there aren't any in the start menu. This is no reason to call the fucking president of the company and get him on the warpath. Stupid fucking psychotic bitch. Now *I* have to deal with him wanting to take all IS responsibilities away from the corporate IS department. And what does he want to do with them? Drop them in my lap. Sorry, but I don't have the knowledge or the TIME to take that on. End of story.