Head of IS: No they weren't, they only incorporated some of your recommended changes.
Klae: Then as directions, they still suck, and I can't use them as is unless someone actually goes over them with me, because they're not clear enough for me to understand. They tell you to change something, but not where to change it.
Head of IS: They did that.
Klae: Ummm, no. No they didn't. I've never been trained on this stuff, only left to flounder on my own.
Head of IS: (making funny gestures) Miscommunication.
And:
Head of IS: Does the responsibility for being prepared for your trips lie with you, or with us in the IS department?
Klae: Well, I came over here three times in the week before I had to leave, including the day before, and asked "Is there anything else I need or need to know before I go to do this?" and was told no. How much more could I have done?
me
FUCKERS! ALL OF THEM FUCKERS!